Stylish, Quiet, and Efficient Climate Control from Above
When floor and wall space is limited or you need a sleek, unobtrusive climate solution, a heat pump ceiling cassette offers the perfect answer. Installed flush with your ceiling, these systems deliver powerful airflow and even temperature control, making them ideal for open-plan homes, offices, and commercial spaces in New Zealand.
At Varcoe Heatpumps & A/Cs, we supply and install premium ceiling cassette heat pumps from trusted brands, providing modern heating and cooling tailored to NZ’s unique climate.
What Is a Ceiling Cassette Heat Pump?
A heat pump ceiling cassette is an air conditioning system mounted discreetly within the ceiling cavity. Unlike wall-mounted or floor console units, cassette heat pumps are designed to distribute air evenly in all directions, thanks to their 4-way airflow system. This makes them ideal for large spaces or multi-purpose rooms that need consistent and quiet climate control throughout.

Why Choose a Ceiling Cassette Heat Pump in New Zealand?
As more New Zealand homes shift toward open-plan living, ceiling cassette heat pumps are becoming increasingly popular. They are especially effective in:
- Larger residential rooms, like lounges and dining areas.
- Commercial premises, including offices, cafes, and retail spaces.
- Properties with limited wall or floor space where other systems may not fit.
With the ability to both cool during summer and heat during winter, these units are designed for New Zealand’s year-round climate challenges. Their quiet operation and unobtrusive design also make them a favourite among homeowners who value aesthetics and performance.
Benefits of Ceiling Cassette Heat Pumps
✨ Aesthetic Appeal
Ceiling cassette systems are nearly invisible once installed—just a sleek grille remains visible. They blend into any ceiling, preserving your interior design and leaving walls and floors uncluttered.
🌬️ 4-Way Airflow & Efficient Distribution
Thanks to four-directional airflow, these units provide even heating and cooling across large rooms. Ideal for high-ceiling or open-plan spaces in NZ homes or businesses.
💡 Energy Efficiency
Most modern ceiling cassette heat pumps boast high energy efficiency ratings (COP/EER), helping reduce energy bills, especially crucial as power costs continue to rise in New Zealand.
🔇 Whisper-Quiet Operation
Designed for discretion, these systems offer powerful performance with minimal noise, perfect for bedrooms, meeting rooms, or hospitality venues.
🌡️ Year-Round Comfort
With reverse cycle technology, ceiling cassettes provide reliable warmth during NZ’s cold winters and refreshing cool air in the summer months.

Varcoe’s Ceiling Cassette Heat Pump Solutions
Trusted Brands
We install industry-leading heat pump ceiling cassette models from:
- Mitsubishi Electric
- Daikin
- Panasonic
These brands are known for their performance in New Zealand conditions, offering energy-saving operation, Wi-Fi control options, and long-lasting durability.
Key Features
- 4-way airflow for even room coverage
- Built-in or optional Wi-Fi control for smartphone use
- Energy-efficient inverter technology
- Compact indoor unit design for low-profile ceilings
Advanced air filtration options
Custom Solutions
Our experienced team designs solutions tailored to your:
- Room size
- Ceiling height
- Floor plan
- Usage needs
Whether for your home, office, or commercial property, Varcoe will help you select the most suitable system.
Installation Process
Initial Consultation
We begin with an on-site assessment, evaluating your ceiling space, insulation, and room layout.
Planning & Quotation
You’ll receive a detailed quote, including product, installation, and any additional requirements (like ducting or structural adjustments).
Professional Installation
Our qualified installers will:
- Secure the unit within the ceiling cavity
- Connect ductwork and electrical supply
- Test the airflow and calibrate for your space
Installations are typically completed within 1–2 days with minimal disruption.
Post-Installation Support
We walk you through system controls, maintenance tips, and ensure you’re fully satisfied before we leave.
Maintenance and Support
Routine Maintenance Matters
Regular maintenance ensures your ceiling cassette heat pump continues to perform efficiently in NZ’s variable climate. Dirty filters and blocked ducts can increase power use and reduce effectiveness.
What’s Included in Varcoe’s Maintenance Service?
- Filter cleaning
- Refrigerant level checks
- Airflow testing
- Smart control updates
- Full system diagnostics
Responsive Support
Whether it’s a performance concern, control issue, or product warranty claim, our Auckland-based support team is just a phone call away.
Our satisfied customers speak for our dedication to quality. We’ve successfully installed ducted AC units in homes across New Zealand, enhancing comfort and efficiency.
Robyn and Paul Schoch
Client
Christine Jenden
Client
Jeff
South Auckland
Peter Masefield
Client
Helen Gray
Client
Albert’s Hair Salon
Client
Jenny Church
Client
Mike Wheat
Client
Loraine Grant
Client
Brian Wilson
Client
Cathy & Sean Eastwood
Mt. Albert
Tegan & Beau
Hair Salon
Helen & Rob Ferguson
Papakura
Paul Martin
Client
Lorna & George Hirst
Papakura
Julie & Peter Windram
Northcote
Samantha Gillies
President
Eco-Friendly & Energy Saving
Ceiling cassette heat pumps are a smart choice for eco-conscious Kiwis. With inverter technology and zone controls, you use only the energy you need, helping you lower your carbon footprint and energy bill.
Many units exceed NZ’s energy efficiency regulations, qualifying for local rebates or incentives.
Pricing & Finance Options
Cost of Ceiling Cassette Heat Pumps in NZ
Pricing depends on:
- Brand and model
- Room size
- Ceiling access requirements
Estimated range:
💰 $3,500 to $6,500 (including installation)
Financing Available
We offer flexible payment plans and finance options to make your upgrade easier on the budget—just ask our team for more details during your consultation.
Frequently Asked Questions
A ceiling-mounted heating and cooling unit that distributes air via 4-way airflow, ideal for large or open-plan areas.
Yes—these systems require a ceiling cavity to be recessed. Varcoe will assess your space during the consultation.
Absolutely. They’re designed for large and open-plan spaces where even temperature distribution is important.
We recommend annual servicing to keep your system performing efficiently, especially in NZ’s mixed climate.
Yes—most models are inverter-driven and exceed NZ energy efficiency standards.
Call to Action
Ready to upgrade to efficient, discreet, and stylish comfort?
Contact Varcoe today to book your consultation for a ceiling cassette heat pump—designed to suit your home or commercial space.